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A Quality Management System to revolutionise and streamline auditing in the Healthcare Sector 

Great audits and outstanding ratings directly boost company reputation. The knock on effect? The trust of your clients, better business and first class employees. In this blog we're diving a little deeper into the pressures faced by healthcare subsidiaries and how these challenges can be alleviated with better quality management.

Our flexible, universally applicable Quality Management System allows organisations from all sectors to enjoy streamlined auditing with KonsoluteDespite this, we’ve noticed a particularly pressing need within healthcare institutions for automated compliance checklists. 

The pandemic has bought about unprecedented pressures that are still a very real issue in the sector. Healthcare professionals have faced longer hours and tighter scrutiny across the board, from critical care units in hospitals, to outpatient aftercare and the incredible care homes tending to the elderly.  With this in mind, auditing must first and foremost be quick and efficient, with data stored in one location and tasks delegated to appropriate individuals. A single secured platform that helps you deploy your own strategy, create action plans, satisfy clauses and ultimately achieve a standard.  

The new COVID-19 challenges faced by the NHS and other healthcare bodies are unlikely to go away any time soon with the murmurings of a third wave coming this autumn. It’s not all bad though, we’re confident in our abilities to digitalise your healthcare subsidiaries and improve the maintenance of organisational governance.

Unlock outstanding ratings with an enabling platform  

Don’t let your data collection and storage processes get in the way of achieving outstanding ratings. Care Quality Commission overviews and inspections are vital part of testing governance in the Healthcare Sector. All major hospitals, health centres and places of care undergo regular auditing from this independent body. The criteria that the commission test fall into five fundamental categories:  

  • Are they safe? Are you are protected from abuse and avoidable harm.
  • Are they effective? Your care, treatment and support achieve good outcomes, helps you to maintain quality of life and is based on the best available evidence.
  • Are they caring? Staff involve and treat you with compassion, kindness, dignity and respect. 
  • Are they responsive to people’s needs? Services are organised so that they meet your needs.
  • Are they well-led? The leadership, management and governance of the organisation make sure it’s providing high-quality care that’s based around your individual needs, that it encourages learning and innovation, and that it promotes an open and fair culture. 

If you’re a compliance officer in the Healthcare Industry, using these CQC requirements to create your action plans is a great place to start. The Care Quality Commission can drive the direction of your Quality Management lifecycle- continuously ask yourself how you can achieve best practice in these five areas.  

Let's get specific

NHS custom standards and regulations such as PAM, ISS and PHH environmental are some of the many benchmarks that are overseen by the CQC. We know that although our product comes with widely applicable ISO benchmarks as standard, you’ll want to integrate your own sector specific objectives.

QMS’s flexibility enables you to manually input standards that meet your organisation’s culture and requirements. We have enabled you to identify and define processes which protect and govern your documents such as quality manuals, quality procedures, working instructions and quality records. 

Time is precious, don't spend hours auditing

Auditing and compliance can prove to be a stumbling block for organisations across the board. In traditional settings, typical action plans would involve gathering physical papers and forms from multiple departments and individuals. This is time consuming at best and at worst leaves plenty of room for human error. Ultimately, as a compliance officer you’re left to rely on others to complete crucial compliance information.  

We’re encouraging those in the healthcare sector to take on the challenge of digital transformation and automate these processes. Avoid the risk of old school gaps in evidence and missed deadlines.  Our document management features include co-authoring, offline syncing, integration. This means your tasks can be delegated completed and returned at the click of a button. 

Audits that are ready to go 

Healthcare audits can be frequent and rigorous. In fact, over the past 12 months subsidiaries have found themselves submitting evidence of compliance with very little notice. When this happens and you have tight deadlines from external auditors, QMS has complete reports packaged up and ready for inspection. What’s more, we make sure data is continuously collated and stored, so you have the most up to date documentation at your fingertips.  

Great audits and outstanding ratings directly boost company reputation and an impressive reputation maintains the flow of business. Konsolute are working with healthcare organisations to champion digitalisation and productivity within the sector. Prove to your stakeholders, clients and board members that you excel at regulating business processes and stringently follow regulations. 

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