Konsolute Complete a Successful Full Provisioning of Microsoft 365 for Subsea 7

Subsea 7, a prominent organisation in the engineering, construction, and service Industry, required solutions to automate business processes, increase business engagement, and help connect their geographically distributed teams.  

Konsolute provisioned a rollout of Microsoft 365 through a series of pilots, using workshops with stakeholder to gather information from which to create a strategic roadmap for the implementation of Microsoft 365 capabilities across the organisation, providing bespoke information architecture, governance, and security procedures. 

Konsolute delivered a phased rollout that reduced business impact and resulted in a more cohesive organisation, increased user engagement, and, ultimately, an increase in productivity.  

Subsea 7 required an enhanced working system with the main purpose of increasing collaborative working and connectivity between geographically disparate teams. Due to many of these teams working remotely in vessels, offline synchronisation capabilities were a key requirement of the organisation. 

Subsea 7’s existing system consisted of multiple collaborative environments across various systems, causing confusion when working across teams or projects, resulting in wasted time and effort. These disparate working systems lead to a lack of organisation-wide accessibility to key information, constituting a significant obstruction to information sharing and collaboration. This informed a main aim of Konsolute’s work with the organisation: to improve connection and collaboration ease and efficiency.  

The client also lacked automation of their business processing, further hampering the efficiency of the workforce at large. Subsea 7 accordingly required a full overhaul existing manual business processes, replacing them entirely with new systems and features to enable automation. This transition had to be completed in such a way that ongoing business processes were not interrupted by the work being done by Konsolute.  

Subsea 7 were also lacking business engagement in their organisation as well as adoption and change management, and therefore carried the significant risk of losing the advantages of technological improvements to the business. Konsolute were therefore required to work closely with the organisation, its stakeholders, and certain members of the workforce in order to ensure that all updates to the business processes that were implemented could be adopted and utilised to the full.  

Konsolute proposed to the client a full roll-out of Microsoft 365 across the organisation through a series of pilot rounds. Pilots were employed in order to gauge the organisation’s response to the strategies and implementation process undertaken by Konsolute. The preliminary strategy implemented by Konsolute in this regard was to run workshops with Subsea 7 stakeholders across the client’s various office locations located around the world. These workshops were held in order to gather both qualitative and quantitative data regarding the client’s requirements for their Microsoft 365 journey.  

The output gathered from the requirements workshops were analysed and mapped, from which a strategic roadmap for the overall Microsoft 365 rollout was defined. A phased rollout was then implemented according to the strategic roadmap. The phases of the rollout were defined in order to ensure that the implementation process did not interrupt the client’s ongoing business process.  

Konsolute proceeded to help Subsea 7 establish an Adoption and Change Management practice according to the Microsoft Change Management Framework through a series of pilots. These pilots were intended to pare the client to fully adopt their new Microsoft 365 capabilities, embracing the services and using them in their day-to-day practices. The Adoption and Change Management training involved working with the Shareholders of Subsea 7, conducting scenarios and awareness workshops in order to boost the competency and responsiveness to Microsoft 365 benefits within the organisation.  

Konsolute implemented and undertook an entire organisational migration of the organisation onto the new Microsoft 365 cloud tenancy. Pilot users were migrated on a rolling basis according to business priority. The migration process followed the bespoke Information Architecture developed by Konsolute for the client. This worked alongside a tailored Governance system, ensuring that the client’s new technology continues to work well within the organisation. Throughout the migration process, Konsolute adhered to a comprehensive Security management plan, implementing compliance procedures and barriers on sensitive data according to the organisation’s requirements.  

As a result of their collaboration with Konsolute, Subsea 7 were left with a cohesive organisation, with all teams and locations connected through Microsoft 365 and cloud capabilities. Konsolute implemented a full Microsoft 365 tenancy that allowed teams to work both online and remotely, as required by the client, remaining enhancing their collaborative abilities. Konsolute conducted a series of workshops and pilots followed by a phased rollout in order to tailor the process to stakeholders’ requirements and reduce the impact to existing business processes. Konsolute’s focus on Adoption and Change management resulted in more engaged and aware users, prepared to uptake the new technologies upon implementation. Overall, the migration and implementation of Microsoft 365 by Konsolute resulted in a distinct increase in productivity in Subsea 7 as an organisation.