Case study

Konsolute Complete a Successful Digital Transformation for DHSC

Konsolute worked with the Department of Health and Social Care (DHSC) to complete a Digital Transformation of the organization's program of work.

Solution Summary

The Department of Health & Social Care (DHSC) is a Government department responsible for government policy on health and social care matters in England. They are also involved in elements of the Scottish Government, Welsh Government and Northern Ireland Executive. They oversee the National Health Service (NHS), a subsidized medical and health service available for UK citizens. 

Konsolute worked with DHSC to complete a Digital Transformation of the organization’s program of work. Konsolute provided an in-depth analysis of DHSC’s data, to enable them to structure their data efficiently and find essential information quickly. Konsolute then consolidated all DHSC’s data onto a single platform to increase productivity and collaboration, providing a secure and compliant infrastructure, for DHSC’s 4,000 users.  

Challenge  

DHSC had a large mass of both structured and unstructured data, stored across various locations. Konsolute faced the challenge of analyzing and structuring around 50 terabytes of data, stored within repositories such as File Shares and SharePoint. Data was also stored within Access Databases, Excel macros and connected workbooks. A large proportion of this was legacy data. 

Analyzing and making sense of all the data was vital, as DHSC operate in a highly secure, trusted and essential sector. Konsolute placed great importance on thorough data analysis before deciding what to keep, archive and migrate on to DHSC’s new platform. 

  • Healthcare
  • Social Care
  • Kolumbus 
  • Microsoft 365
  • SharePoint Online
  • Microsoft Teams
  • Power Automate
  • Power BI

Solution Strategy

Konsolute began with a Cloud Strategy and Readiness assessment. This consisted of addressing security and compliance needs. Through Microsoft’s security and compliance features. Konsolute were able to systematically improve device management, Intune, sensitivity and retention labelling. 

Konsolute then used the discovery tool, Kolumbus, to provide insight into DHSC’s data, and the various repositories it was stored in. Kolumbus sifted through the unstructured and structured data, to analyze and understand its contents and potential complexities with migration.  

This detailed analysis was used to drive the migration path. The various data repositories were then consolidated to remediate issues. Work areas such as file share and SharePoint were sorted into organized structures, to be managed in SharePoint Online and OneDrive for Business. 30TB of useful data was migrated, using Azure infrastructure to support complex applications.

Result

Konsolute used Kolumbus to provide an in-depth analysis of the data. DHSC were able to make a quick, informed and decisive decisions regarding which data was important for migration. Konsolute were then able to streamline the organization on a unified Microsoft 365 platform. 

Microsoft Teams was utilized to enrich the organization’s ability to collaborate. The enhanced communication is showcased by the ‘Track and Trace’ feature. Microsoft Teams enabled DHSC to set up and collaborate quickly, responding to COVID-19 cases as an organization. The overall result was the creation of a secure and compliant, data-driven cloud infrastructure. This drastically aided business functionality and engagement within DHSC.