case study

Amnesty International Completes a Digital Transformation with Microsoft 365 and the Services of Konsolute

Konsolute worked with Amnesty International Secretariat to complete a Digital Transformation of the organisation’s internal system and business procedures. Konsolute primarily implemented the roll-out of Microsoft 365 services SharePoint, Exchange, and OneDrive for Business for use across Amnesty International’s 3000 users. Konsolute also completed a migration from Lotus Notes to Microsoft 365 and managed Amnesty’s programmes and projects. Finally, Konsolute aided Amnesty in the construction and management plan of their applications such as Individuals At Risk database.

Challenge

Amnesty International Secretariat is comprised of multiple offices worldwide and regularly collaborates with external satellite offices, sharing sensitive data regarding human rights cases. Across these offices, Amnesty required a cohesive, unified platform to facilitate collaborative working. Amnesty also required help with information architecture and governance, ensuring that all data and assets are structured.

Strategy

Konsolute conducted a full data migration to Microsoft 365 cloud services. This was done through the use of AI-driven data discovery using Konsolute’s discovery tool, Kolumbus. This enabled Amnesty to infer an Information Architecture by identifying common characteristics across their existing data.

Konsolute implemented an Information Architecture structure as well as an Information Governance processes which ensured that the Amnesty’s data / processes were secure and compliant. Konsolute also completed the implementation of Programmes and Projects through a centralised provisioning engine built upon Microsoft Azure technology.

Amnesty campaign for individuals, families, communities and organisations around the world who have had their human rights violated. Amnesty required a secure and compliant platform due to the sensitivity of the data relating to the cases. Konsolute implemented a bespoke application known as Individuals At Risk (IAR) hosted on Microsoft Azure and Microsoft 365.

Finally, Konsolute carried out a core modernisation of Amnesty’s business processes to build numerous applications leveraging native Cloud Azure features.

Result

After working with Konsolute to implement a bespoke Microsoft 365 experience, Amnesty was left with a cohesive connected organisation, empowering employees with increased productivity and efficiency as well as streamlining crucial communications. Amnesty achieved standardisation across its various business units alongside increased operational efficiency and a reduction in operating costs.