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Microsoft 365 consultancy
Microsoft 365 consultancy services
Bring identity, email, collaboration and device management together in a Microsoft 365 tenant your organisation can use and govern. Konsolute's Microsoft 365 consultants configure the tenant, improve how information is shared and set practical controls for everyday work.
WHAT THIS HELPS YOU ACHIEVE
Connected working with clearer control
Make collaboration easier while giving administrators a consistent approach to identities, devices and information.
Clearer collaboration
Give teams and projects an agreed structure for conversations, files, sharing and ownership.
More consistent devices
Use supported enrolment and policy patterns to reduce configuration drift across managed endpoints.
Practical information controls
Align labels, retention and sharing with how people create and handle business information.
Administrators ready to operate
Equip your IT team with configuration records and procedures for the services being introduced.
OUR MICROSOFT 365 SERVICES
What our Microsoft 365 consultants do
Six areas of Microsoft 365 configuration, scoped to your tenant, your licences and the way your people work.
Tenant and identity configuration
Review tenant settings, domains, identity sources and user lifecycle, and plan Entra ID integration and hybrid sync with clear account ownership.
Exchange Online
Configure or improve Exchange Online mail flow, domains, shared mailboxes and delegation, and review email authentication, gateways and relays.
Teams, SharePoint and OneDrive
Design collaboration spaces around teams, projects and information ownership, with sites, permissions, sharing and lifecycle rules that give content a home.
Intune and device management
Plan device enrolment, configuration and app delivery through Intune, assessing Windows Autopilot, compliance policies and update rings for your devices.
Information protection
Assess sensitivity labels, retention and data loss prevention, then configure Microsoft Purview against your information-handling rules and licensing.
Adoption and administration
Build role-based guidance, pilot groups and administrator runbooks, aligning changes with real working practices and clear service ownership.
CAPABILITIES & DELIVERY SCOPE
What the technical work covers
Workstreams are selected and scoped around your environment. Each combines technical decisions, implementation tasks and evidence for handover.
Tenant and identity configuration
Document tenant boundaries, identity sources, domain dependencies and account lifecycle. Identify the implications of synchronisation or cloud-only identities for administrators and connected applications.
Exchange Online
Trace inbound, outbound and application-generated email. Document connector and relay dependencies, domain authentication and mailbox delegation before making mail-flow changes.
Teams, SharePoint and OneDrive
Map collaboration spaces to departments, projects and external partners. Define site and team ownership, permissions and lifecycle so content remains manageable after rollout.
Information protection
Translate information-handling requirements into an initial classification and policy design. Test labels, retention and DLP against representative content before extending enforcement.
Intune and device management
Define supported enrolment routes and device groups. Build configuration, compliance, application and update policies around those groups, with pilot and operational troubleshooting procedures.
Access-policy rollout
Evaluate access rules against user, device and application scenarios. Confirm compliance signals and exceptions before phased enforcement, with emergency access included in validation.
Adoption and administration
Plan communications and guidance around the tasks people perform. Use a pilot to identify friction, then equip administrators to support the configured services.
Service configuration review
Review the configuration and usage evidence after implementation. Record remaining licensing, service-setting and ownership actions in a backlog the administration team can maintain.
TECHNICAL DESIGN DECISIONS
Technical decisions that shape delivery
These choices affect implementation, ongoing operation and the evidence needed to accept the work.
Identity source and lifecycle
Decide where identities are mastered and how accounts are created, changed and removed. Hybrid synchronisation, cloud accounts and application dependencies require deliberate planning.
Sharing and information ownership
Set expectations for guests, external links and site ownership. Retention and classification decisions should reflect the information people actually create and share.
Device readiness before access restrictions
Check enrolment, compliance evaluation and supported device scenarios before tightening access. Pilot policies to understand the effect on legitimate work.
Licensing matched to configuration
Confirm the service plans required for Intune, Entra, Purview and Defender capabilities. Configuration recommendations are subject to the licences and workloads in scope.
OUR APPROACH
How we deliver Microsoft 365 consultancy
Six stages take you from how your people work today to a configured, piloted tenant that your administrators can run.
Map working practices
Identify how people communicate, store information, share with partners and use managed or personal devices.
Assess the tenant
Review tenant configuration, identity integration, mail flow, collaboration structure and device-management coverage.
Design service settings
Agree target settings for each service, alongside licensing dependencies and information-handling requirements.
Pilot configuration
Test representative identities, devices and collaboration scenarios before enforcing tenant-wide changes.
Roll out in stages
Sequence configuration changes, communications and user guidance around business readiness.
Equip administrators
Provide configuration records, support procedures, ownership and a prioritised follow-up backlog.
Assess.Configure.Adopt.
WHERE WE CAN HELP
Where Microsoft 365 consultancy fits
Start with the requirement that matches your estate. Assessment establishes the technical dependencies and scope.
See it in practice: Konsolute helped Willis Towers Watson roll out Microsoft 365 to around 50,000 people, and built Great British Energy – Nuclear's greenfield Zero Trust tenant.
WHAT WE DELIVER
Microsoft 365 deliverables your team can use
The proposal identifies which of these outputs are included, their level of detail and the acceptance criteria.
Tenant configuration plan
Service-by-service findings and target settings for identity, email, collaboration and device management.
Implemented service settings
Agreed tenant configuration, policies, enrolment profiles and collaboration structures, with change records.
Pilot and rollout evidence
Test scenarios, user and device readiness findings, policy exceptions and rollout decisions.
Administration and adoption pack
Operational runbooks, service ownership and role-based guidance for the changes delivered.
FAQ
Microsoft 365 consultancy FAQs
Migration, hybrid identity, Teams and SharePoint, Intune, licensing, sharing, Purview, mail flow and handover.
We can assess migration requirements alongside tenant configuration. Mailbox, file and tenant-to-tenant migrations need a workload-specific plan covering supported data, tooling, coexistence and cutover; migration scope is agreed explicitly.
We assess where accounts are mastered, synchronisation dependencies and the applications that rely on existing identities. The target design defines lifecycle ownership and the transition needed for the agreed identity model.
Yes. We can review team and site architecture, permissions, ownership, external sharing and lifecycle practices. The aim is a structure that supports how your organisation works and can be maintained by named owners.
We can design enrolment, configuration, application deployment and update management for supported devices. Autopilot suitability depends on device eligibility, registration, identity and the intended provisioning process.
Not every requirement needs E5. We map the capabilities required to your current service plans and identify gaps. Entra, Intune, Purview and Defender features can have different licensing requirements that must be checked before implementation.
We review guest access, sharing links, site settings and ownership against your collaboration needs. Pilot scenarios help confirm partners can work effectively while the agreed restrictions behave as intended.
We can assess classification, labelling and data loss prevention requirements and configure the agreed Purview capabilities. Policy testing, user communication and licence validation are part of the implementation plan.
We can review domains, connectors, relay dependencies, mailbox delegation and SPF, DKIM and DMARC configuration. Changes need to account for business applications, gateways and other services that send email using your domains.
We plan staged testing and enforcement, review device and application dependencies, and validate emergency access. No rollout should assume all identities and devices behave identically; exceptions and acceptance criteria are documented.
The agreed handover includes service configuration records, support and administration runbooks, ownership, pilot findings and unresolved actions. User guidance and training materials can be included for the working practices being introduced.
TAKE THE NEXT STEP
Make Microsoft 365 work better for your organisation
Tell Konsolute about your current environment and the priorities above. We can define the assessment, engineering work and handover needed for a focused engagement.