Microsoft Copilot

Microsoft Copilot consultancy and adoption services

Konsolute prepares your Microsoft 365 estate, fixes oversharing and rolls Copilot out in controlled stages, then builds the agents and adoption that turn it into measurable value. Delivered by security-cleared Microsoft specialists.

BUSINESS OUTCOMES

Less time searching, more time moving forward

Help your people spend less time searching, drafting and repeating routine tasks. We focus Copilot on the work where it makes a measurable difference, with the security controls regulated organisations need.

Empower your people

Give employees practical ways to draft content, summarise information and tackle routine tasks in the tools they already use.

Unlock organisational knowledge

Help people find the right information from approved sources, with access controlled by your existing permissions.

Automate repetitive work

Use Copilot Studio agents and connected workflows to streamline suitable processes, with human review where needed.

Drive measurable value

Agree priority use cases and success measures up front, and use the results to guide further investment.

HOW TO WORK WITH US

Three ways to adopt Copilot safely

Start with a fixed-price readiness assessment, move to a controlled pilot, then extend Copilot with agents built around your own processes. Each stage has a clear scope and deliverables.

Start here

Copilot readiness assessment

For: Organisations planning or evaluating Copilot

What you get

Oversharing and permissions report Licensing and technical readiness review Prioritised use cases with success measures Rollout roadmap and cost estimate

Then

Copilot pilot and deployment

For: Organisations ready to roll out

What you get

Secure configuration and sensitivity labels Pilot with a defined user group Role-based training and champions network Adoption reporting against agreed measures

Extend

Copilot Studio agents

For: Teams with a specific process or knowledge need

What you get

Agent designed around your process and data Secure connections to approved systems Testing, guardrails and human review points Handover with ownership and support

OUR COPILOT SERVICES

From readiness to everyday adoption

Choose a single readiness assessment or a complete programme, from preparing your data to building agents and measuring adoption.

Copilot strategy and readiness

Identify priority use cases, assess permissions, oversharing, licensing and technical readiness, and build a roadmap around your goals.

Security and governance

Remediate overshared content, apply sensitivity labels and data loss prevention, and set the governance needed for responsible use.

Implementation

Configure Copilot securely, run a focused pilot with agreed success measures and prepare for a controlled, phased rollout across teams.

Adoption and enablement

Give employees role-specific training, practical examples and a champions network so Copilot becomes part of their daily work.

Copilot Studio agents

Design and build agents that connect approved knowledge and business systems, with permissions, testing and human oversight.

Optimisation and support

Review usage, feedback and outcomes, fix issues, improve existing solutions and prioritise the next use cases worth pursuing.

COPILOT TECHNOLOGIES

Microsoft 365 Copilot, Copilot Studio, Power Platform and Azure

We help you choose the right combination of Copilot experiences, agents, automation and cloud services for each use case, based on your security requirements, licensing and existing investments.

AI for everyday work

Help employees draft, summarise and analyse information across Word, Outlook, Teams, Excel and PowerPoint.

Draft and refine documents and emails Summarise meetings, chats and long threads Prepare for meetings and follow-up actions Role-specific productivity use cases

Knowledge and information access

Prepare your content so Copilot returns accurate answers, drawn only from information people should see.

Identify trusted knowledge sources Review ownership and existing permissions Archive outdated or duplicated content Assign content management responsibilities

Agents built around your organisation

Create focused agents that help employees and service teams find answers and complete everyday tasks.

Policy and guidance assistants HR and IT support enquiries Department-specific knowledge agents Guided employee self-service

Connected actions and workflows

Extend agents beyond answering questions, where the process and access model safely support it.

Connect approved business systems Capture and route service requests Trigger workflows and approvals Define human review and handover points

Information protection and access

Build security in from the start, using Microsoft Purview and Entra ID to control what Copilot can reach.

Find and fix oversharing Sensitivity labels and data loss prevention Identity and access reviews Validate agent access to connected sources

Responsible AI operations

Set clear rules for how Copilot and agents are introduced, used, tested and maintained over time.

Acceptable use and review requirements Business and technical ownership Testing and release processes Monitoring and ongoing improvement

Business process automation

Connect Copilot with Power Automate workflows that support everyday operations across your teams.

Automate repeatable process steps Route requests between teams Connect applications and data sources Approvals where judgement is required

Integration and custom AI

Extend your solution with Azure where standard Copilot capabilities don't meet the requirement.

Azure OpenAI and Microsoft Foundry Secure connections to enterprise data API and system integration Operational support and maintenance

SECURE AND RESPONSIBLE ADOPTION

Copilot for organisations that cannot afford a data leak

Copilot shows people anything they can already access. Our security-cleared consultants work in nuclear and central government environments, and fix permissions and information governance before Copilot can surface sensitive content.

Oversharing fixed first

Find and remediate overshared sites, broken permissions and unlabelled sensitive content before rollout.

Controlled access

Define the permissions people and agents need, with clear approval, review and removal processes.

Human oversight

Identify where outputs need checking and where actions require authorisation or specialist judgement.

Governance and responsible AI

Establish ownership, acceptable use, testing and change processes so Copilot stays safe as it grows.

OUR APPROACH

A clear process with tangible deliverables at every stage

Understand what happens at each stage and what your team receives, from the first assessment to everyday adoption.

1. Assess readiness

Review use cases, permissions, oversharing, sensitive information and licensing.

You receive: a readiness report and prioritised roadmap.

2. Prepare securely

Fix priority access issues, apply sensitivity labels and configure Copilot.

You receive: a secured environment ready for the pilot.

3. Pilot and measure

Roll out to a defined group and test agreed use cases against success measures.

You receive: pilot results and a go or no-go recommendation.

4. Adopt and improve

Train users, build champions, expand successful use cases and track value.

You receive: trained users, an adoption report and next-phase plan.

COPILOT USE CASES

Where could Copilot help your teams?

Start with the tasks that take the most time or rely on finding information across many places. We assess each opportunity and design around your actual requirements.

Meeting summaries, actions and follow-up Drafting reports, briefings and correspondence Finding policies and procedures instantly
HR and IT self-service agents Summarising case files and long documents Analysing data and spreadsheets in plain English

See it in practice: Konsolute led the discovery and controlled rollout of Microsoft 365 Copilot for a central government organisation, preparing data, permissions and governance so staff could use AI safely.

Central government Copilot case study

WHAT YOUR TEAM RECEIVES

Copilot that is secure, adopted and delivering value

Deliverables reflect the agreed scope. Your team receives the decisions, configuration, evidence and guidance needed to run and grow Copilot with confidence.

Readiness and roadmap

A findings report on permissions, oversharing, labelling and licensing, with prioritised use cases, success measures and a costed rollout plan.

Secure configuration

Copilot configured with sensitivity labels, data loss prevention and access controls documented for your environment.

Pilot results

Usage, feedback and outcome measures from the pilot group, with issues recorded and a clear recommendation for wider rollout.

Adoption and handover

Role-based training, a champions network, user guidance and agreed support and governance responsibilities.

FAQ

Microsoft Copilot FAQs

Readiness, security, agents and cost, explained.

We help you decide where Copilot will add value, make your Microsoft 365 environment safe for it, deploy it in controlled stages and train your people to use it well. We also build custom agents with Copilot Studio.

A fixed-scope review, typically three weeks, of your permissions, oversharing, sensitivity labelling, licensing and priority use cases. You receive a findings report, a prioritised remediation plan and a rollout roadmap with costs.

Yes. Copilot can surface anything a user already has access to, so overshared sites and outdated content quickly become a risk. Fixing permissions and labelling sensitive information is usually the first step.

Information protection & DLP

Yes, with the right controls. Copilot respects your existing permissions, sensitivity labels and data loss prevention policies, so the work is making sure those controls are correct before rollout. That is our specialism.

Yes. We design and build Copilot Studio agents around your knowledge sources and processes, such as policy assistants, HR and IT support and guided self-service, with secure connections and human review where needed.

AI agent development

Yes. We review adoption, configuration and information readiness, identify why usage is low or results are poor, and give you a prioritised plan to fix it.

AI strategy & adoption

A readiness assessment takes around three weeks and a pilot six to ten weeks. A wider rollout follows in phases, depending on your size and how much remediation the assessment identifies.

The readiness assessment is fixed price, so you know the cost before you start. Deployment and agent work is scoped and quoted after the assessment. Copilot licences are separate and billed by Microsoft or your reseller.

START SAFELY

Start with a Copilot readiness assessment

In around three weeks you will know exactly where your data is exposed, which use cases are worth pursuing and what a safe rollout will cost. Fixed price, no obligation to continue.

Explore all AI & automation servicesBook a Copilot readiness assessment

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